Monthly Archives: September 2016

Behind our smiles, and all those heavy makeup 

All those videos of being a cabin crew are so well portrayed out, isn’t it? 

Like everyone else, I, too, once had a perfect visualisation of being an air stewardess. The poise, elegance and of course, a good income. 

However, as time goes by, reality is such a bitch. Sometimes, you clench your fists and ask yourself ,” why should you be suffering this…?” 

But soon, you closed your eyes and take the deepest breathe. Smile, and walk out of the galley. 

(Work term; Galley is referring to the area with many containers and drawers where we take care of the drink and food.) 

I don’t want to complain how badly or unfairly treated and have to swallow down our sorrows. Honestly, who likes to be scolded or get picked on by passengers..? Especially, when it isn’t our fault in the first place. 

By right, just to let you know, air crew primary duty is to safeguard each and everyone’s safety. Service and the rest are all secondary. In the air, there is no doctor or nurse to be on 24-hour standby like what we have in hospital. No ambulance to be blasting siren to make way through, or even fire fighter to put out the fire on time. 

What we have, are the qualified knowledge and certification through a series of compulsory training in order to put on the crew pass. And let me tell you, our first challenge, is not as easy as you think. 

I feel that we need the courage when we report to work everyday. Who knows what will happen in our flight, maybe first aid or a fire broke out? All these, we have to act first and try not to make the situation worse. We can only do our best. However, remember this, we are neither experienced paramedics nor first aider. 

As and when, passengers always forget the main purpose and focus on the secondary. Well, unimportant shits will happens. 

So, I would like to rule out a few that I find it unreasonable. 


It is not us who arrange the quantity of each choice of meals that should be catered onboard. We leave it to the caterers. All we do, is to make sure our special meals are catered so that the requester get their meals. 


Because if a person is allergy to nuts and our meal contain nut oil or even just trace of it, this is a matter of life and death. Muslim/ Hindu meal need to be catered to respect all religions. And dietary meals are for patients who may just recovered from illness. 

What puzzled me the most is that normal people, like us, are not pleased when they didn’t have their choice of meal..? For us as cabin crew, most of the times we didn’t even have the time to eat for the whole flight duration. All those side orders and limited flight hours drive us crazy big time. Last thing we need, on a empty stomach and sore legs, are the displeasure for not having another choice for you. We can smile and apologise, because this is our work ethnic. Please dont climb over our head, and suddenly inform us you can’t take seafood (when we only have seafood choice left) with a resting bitch face. If that’s the case, we would suggest you to just request for special meal next time when you travel. 

As much as people like to say,” you can’t do anything about it right?” The answer is always offering of cup noodles or biscuit. But my thought is, why suffer with instant food when you can get a choice of something decent from a chef…? 

Also, you may be stressed for not having your choice of meal. Then, imagine, the stress we have for not finishing everything on time before arrival. Ratio is less than 10 in uniforms to maximum 162 in causal wear. 

You all may think that our job is done by serving food and collecting trays. Let me tell you, it is way more than that. And, the truth is, I hardly see people appreciate our effort to serve and clean toilets. Only a handful.  


“When you can carry your heavy luggage all the way from home to airport then to aircraft, then you should be able to stow yourself,” 

That’s our motto. 

You only carry one luggage, we need to help the whole aircraft of people. Excluding having to prepare the food and walking up and down the aisle to collect and do service. Our bones will literally break, I’m serious. That’s a reason why cabin crew are all so skinny. 

Plus, we have the right to tag your luggage into the cargo if we find the weight is unreasonable. We keep silence not because we are stupid or gullible. We are big hearted and let the matter pass. Just wondering, why are those luggage are able to pass all those screening..? 

Well, spare us and let us save the strength, pretty please? 

Ordering us around

We are not your maid. Period. 

Physical contact

Some perverts out there, please read this. 


You can see it as a form of threaten. So be it, even better. Just to let you know, if we decided to pursue the matter, just wait to be handcuffed on your way out to the arrival hall and stuck with interrogation for hours for that one itchy hand of yours. 

You can call us or press the call bell. But please, don’t reach out your hand or body. We may be little girls, but we don’t back down.